Givo's Law Enforcement Policy

This policy is for law enforcement officials seeking user records from Givo Australia ("Givo"), and for Givo users who want to know more about our policies for dealing with law enforcement and other government requests for information. More general information about Givo's terms and policies is provided in our Terms of Service, Community Guidelines, and Privacy Policy.

Last Modified 1 Jan 2016

  • What is Givo?

    Givo is a social network that allows users to post, share, and follow products, services and jobs. More information about the Givo platform is available here.

  • What are Givo's Principles Regarding Law Enforcement Requests?

    Freedom of expression: Freedom of expression is of utmost importance, and law enforcement requests should be respectful of that freedom.

    Compliance with law: Law enforcement requests must comply with all laws, particularly those protecting user information, and must clearly establish the legal need for disclosure.

    Specificity: Law enforcement requests must be related to specific investigations and specific accounts implicated in those investigations.

    Notice: Whenever legally permitted, users should receive notice that their information is being requested.

    Security: We believe that no government should install backdoors into web security protocols, or otherwise compromise the infrastructure of the internet. We'll fight the laws that allow them to do so, and we'll work to secure our users' data against such intrusions.

  • Information Stored by Givo

    Givo is an open platform and most Givo information is posted publicly. You do not need a Givo account in order to view content posted publicly.

    Givo collects and stores non-public user information in accordance with our Terms of Service and Privacy Policy. The information we have may not be the information of a real person, for example, if the user has created a fake or anonymous profile. Givo does not always require identity authentication.

    Disclosure of Non-Public Information requires a Valid Subpoena, Search Warrant, or Other Australian Governmental Order.

    Givo is located in Brisbane City, Queensland - Australia and may disclose non-public account information only in accordance with our Terms of Service, Privacy Policy, and applicable Australian law.

    In accordance with Australian law, Givo may respond to requests for disclosure of non-public information from foreign law enforcement agencies when issued by way of an Australian court (such as through a letter rogatory or mutual legal assistance treaty).

    Contact Information

    Official law enforcement authorities may contact Givo to ua.moc.ovig@olleh

  • Requirements for Requests for Non-Public Information

    Givo may disclose data that is identified with sufficient particularity through valid legal process, and that we are reasonably able to locate and retrieve.

    All requests must accurately identify the specific Givo user account by an email address associated with the account, or an account name or URL. Givo will not respond to general, vague, overbroad, or imprecise requests.

    Requests must also clearly identify the specific information requested, and the relationship of that information to the applicable investigation.

    An order of sufficient legal scope is required for disclosure. For example, a valid subpoena issued in connection with an official criminal investigation is required to compel disclosure of basic subscriber records. Such records include length of service, registered email address(es), and IP login(s), if available.

    Givo does not always collect name or address information from its users, and therefore may not be able to provide this information to law enforcement.

    A search warrant issued by an Australian Court or equivalent state warrant procedures, based on a showing of probable cause, is required to compel disclosure of the stored contents of any account, such as posts or messages.

    Requests must come from appropriate government or law enforcement officials; Givo will not respond to requests from other sources.

    Finally, please provide a valid law enforcement email address with your request, so that we can communicate with you upon receipt. Givo will not respond to any law enforcement requests sent from a non-law enforcement email address.

    User Notice

    Givo respects its users' rights and privacy. In exceptional circumstances, such as cases involving the sexual exploitation of a child, Givo may elect not to provide user notice before complying with the request. If an investigation involves such an exceptional circumstance, law enforcement should provide a description of the situation for us to evaluate. In these exceptional circumstances, Givo's policy is to notify the affected users 90 days after the time we respond to the request.

    Preservation Requests

    Givo will preserve account records, to the extent they are available, for 90 days upon receipt of a valid preservation request issued in accordance with applicable law. Preservation requests must comply with the general requirements for requests, above.

    Emergency Requests

    If law enforcement officials believe there is an emergency involving death or serious physical injury to any person, and Givo may have information necessary to prevent the harm, they can submit an emergency disclosure request with the subject line EMERGENCY DISCLOSURE REQUEST. Such requests should include all of the following:

    - Identity the individual in danger of death or serious physical injury;

    - Nature of the emergency;

    - Givo username/URL of the individual of the account(s) containing information necessary to prevent the emergency;

    - Links to any specific posts containing relevant information;

    - The specific information requested and why that information is necessary to prevent the emergency; and Any other relevant details or context regarding the particular circumstances.

    Givo users aware of an emergency situation should contact local law enforcement officials for assistance.

    Cost Reimbursement

    Givo may seek reasonable reimbursement costs for responding to law enforcement requests for information.

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