Privacy Policy

At Givo we care about your privacy. We do not sell or rent your personal information to third parties. We do not disclose it to others except as required to provide you with the services of the givo.me website, meaning - to allow you to buy, sell, share the information you want to share on the Site, pay for products, post reviews and so on.

Last Modified 1 Jan 2016

  • No Children Under the Age of 13

    The Givo Website, and mobile app, is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13.

  • Personal Information

    We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalised browsing experience.

  • It's Private (and Public)

    Information that you provide us in the process of the registration will remain private and secure - including your contact information. Information that you choose to publish on the site (photos, videos, text, music, reviews, deliveries) - is no longer private, just like any information you publish online.

  • Givo.Me ('Givo'or 'We') has created this privacy policy in order explain our privacy practices. The following discloses our information-gathering and-dissemination practices for our Givo website (the 'Site'), services and the Givo mobile application (collectively, the 'Service').

    Givo manages the information that We collect from you in accordance with all applicable privacy legislation in Australia.

    By using the Service, you do hereby warrant and represent that you have read, understand and agree to all terms and conditions stated herein, including our Terms of Use, available here, which is incorporated herein by reference, which govern the use of the services offered by Givo, and that you are giving Givo permission to use and store such information consistent with this privacy policy and our Terms of Service.

    Children Under the Age of 13

    Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at em.ovig@olleh.

    At Givo we care about your privacy. We do not sell or rent your personal information to third parties. We do not disclose it to others except as required to provide you with the services of the givo.me website ('Site'), meaning - to allow you to buy, sell, share the information you want to share on the Site, pay for products, post reviews and so on.

    We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalised browsing experience.

    Information that you provide us in the process of the registration will remain private and secure - including your contact information.

    Information that you choose to publish on the site (photos, videos, text, music, reviews, deliveries) - is no longer private, just like any information you publish online.

    Technical information that is gathered by our systems, or third party systems, automatically may be used for Site operation, optimisation, analytics, content promotion and enhancement of user experience. We may use your information to contact you - to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, including sellers and buyers, contact you, other than through your user login.

    The above are just the highlights. We encourage you to read more about information we collect, how we use it, understand what is the meaning of cookie and more in the long version of our privacy policy below.

  • The Longer Version

    Information Received by Givo - Personal Information.

    Givo collects personal information only if you voluntarily choose to share such information with Givo. You may browse the Site without disclosing any personal information. However, in order for you to take advantage of particular opportunities provided through the Service, we may require that you furnish personal information. When you register your account, sign up for newsletters, complete forms for optional programs, surveys, contests and other entries, and through communications transmitted through Givo, applications and your use of the Givo mobile application, we collect information including, but not limited to, your name, address, phone number, contact details, birth date, gender, occupation, interest and email address. We might also give you the option of proving a photo or video to be associated with your Givo user ID. You also may choose to send Givo personally identifying information in an email message containing information or inquiries about the Service.

    If you personal details change, it is your responsibility to update your Givo account with those changes, so that We can keep our records completed, accurate and up to date.

    Anonymous or Aggregated Data. Givo collects and stores certain data about the use of the Service on an aggregate and/or anonymous basis. Givo does not link this information to anything personally identifiable to you.

    Cookies and Other Technologies

    When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use 'cookies' to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We may utilise persistent cookies that only Givo can read and use to save your login information for future logins to the Service, to assist in processing items in your shopping cart, to hold session information, and to track user preferences. We may utilise session ID cookies to enable certain features of the Service, to better understand how you interact with the Site and to monitor aggregate usage by our users and web traffic routing on the Service, to track the number of entries in Givo promotions, sweepstakes and contests and to identify visited areas of the Site and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser and we may use Flash cookies (or local shared objects) to store your preferences or display content based upon what you view on our site to personalise your visit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Service. We and our service providers may also use "pixel tags," "web beacons," "clear GIFs," or similar means in connection with the Service and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. We may also engage one or more third party service providers to serve online advertisements on our behalf. They may use a "pixel tag" to collect anonymous information about your visits to this Site and to other websites, and they may use that information to target advertisements for goods and services. This information is collected anonymously, in a manner that does not personally identify you.

    In addition to data collected from your submissions, We may also collect data on your internet behaviour from Facebook, other social media sites, and other services. If you use a location enabled service on Givo, We may collect and process information about your actual location.

    IP Address

    When you visit and interact with the Site, Givo and/or third parties with whom Givo has contracted to provide services to Givo may collect your Internet Protocol Address (IP Address', which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the Site and for fraud prevention purposes.

    We may also require you to provide us with your financial information, including billing name, address and credit card number ('Financial Information').

    Only authorised Givo staff have access to your Personal Information in its entirety. Other staff may have access to portions of this information if it pertains to their job duties.

    Blocking Cookies

    You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to enter usernames and passwords, and allow session continuity.

    Givo's Use of Personal Information

    Givo uses Personal Information for the following general purposes:

    - to provide our products and the Service,
    - for billing, identification and authentication, and fraud prevention,
    - to analyse Site usage and improve our products and the Service,
    - to contact you and deliver administrative notices and communications relevant to your use our products and services,
    - for internal market research, troubleshooting problems, and detecting and protecting against error, fraud or other criminal activity,
    - for distribution to third-party contractors that provide services to Givo and partners of Givo who are bound by privacy restrictions at least as restrictive as those set forth in this Policy,
    - to enforce our Terms of Service, and
    - as otherwise set forth in the Policy.

    Although we ensure that our third party agents ('Agents') receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, Givo is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertiser. By using this website, you do hereby agree to hold Givo harmless from any claims and/or damages that may arise from the actions of any of its affiliates and/or advertisers.

    Ads are a standard part of user experience on the Internet, and Givo believes that targeted advertising enhances this experience. Givo may use Cookies and other Technologies and Personal Information to place ads where they believe interested parties will see them.

    In addition to banner ads, Givo may advertise products, companies and events that we think might interest you through the email address you provide.

    Givo may analyse Personal Information and Web Navigational Data based on your interests and may use the analysis from this information in a way that doesn't reveal a User's personal information ('Market Research') in order to:

    - Market the Service,
    - Improve the likelihood of a sale to a group of Users,
    - Increase the likelihood that a group's experience with the Service is relevant to its interests as a whole

    Givo uses data at the individual level to sell products and services to Users who express an interest in these products and services, through a poll for example, or to Users who can be presumed to have an interest based on results from our Market Research.

    Givo uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads.

    Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads.

    Choice/Opt-Out

    You may opt-out of receiving communications from us and our partners, remove your information from our database, and choose to not receive future communications unrelated to the Service.

    On your Profile you can, at any point, easily choose whether to receive correspondence from either Givo or its partners and whether you want to participate in a variety of Givo programs. After logging on, click on your profile on the top right of any page, then select 'Notifications'. You may then click on 'email alerts', and make your selections. If you purchase anything through Givo, we may occasionally contact you with information about special events, sales, activities, promotions, contests, submission opportunities and programs. You always have the option to ask Givo not to contact you with this information again.

    If you receive unsolicited email from a Givo domain, please contact us at em.ovig@olleh.

    Givo's information retention policy

    To preserve the integrity of our databases, we may retain information submitted by Users for an indefinite length of time. If required by law, we will delete Personal Information by erasing it from our database. We will also respond to User requests to delete or correct account or Personal Information, which you can do by contacting Givo at em.ovig@olleh, or by selecting the 'Notifications' option under your account icon in the top right corner of your home page or on your device.

    Givo's security of collected information

    You are entirely responsible for maintaining the security of your passwords and/or account information.

    Your Givo account is password-protected so that only you and authorised Givo staff have access to your account information. In order to maintain this protection, do not give your password to anyone. If you share a computer, you should sign out of your Givo account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.

    Givo makes every effort to ensure that your information is secure on its system by backing up data in separate back up drives and uses public key access encryption and firewalls on both our main and backup servers. Only certain authorised Givo staff can access Personal Information, and then only if it is relevant to their job duties. Givo has staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing security and making sure that every Givo employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Givo cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While Givo will use commercially reasonable efforts to ensure the security of all credit card and all other personal information, we expressly disclaim any liability for any unauthorised access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold Givo harmless for any damages that may result therefrom. If you have any further questions on this issue, please refer to the Terms of Use. Givo expressly disclaims any liability that may arise should any other individuals obtain the information you submit to this website.

    With whom does Givo share information?

    When you submit information to Givo, it is collected, processed and maintained solely by us or by third party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. We may allow our business partners to collect information about Users that is not extremely sensitive Information. If you would like to opt out from the onward transfer of your information to our non-agent partners, you may send us an email at em.ovig@olleh. Include the word 'privacy' in the subject line of the email and all your registration information in the body of the email.

    Some Givo content is 'sponsored by' or 'presented by' other companies. Givo shares market research data collected on this website or via email surveys with these partners. This information is aggregate and not linked to specific users.

    Partners may sponsor promotions, contests and sweepstakes that require you to reveal details such as your name, address or phone number. Always check their privacy policy before revealing information about yourself. If you don't want these sponsors to have your personal information, you can choose to not participate.

    Givo reserves the right to disclose Personal Information from both private and public areas of this website at our discretion, if required by law or if we are given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public, or Givo, to comply with a judicial proceeding, court order or legal process.

    We will not transfer to a non-Agent third party any Personal Information that is sensitive in nature, such as information specifying your medical or health condition, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership without your prior affirmative consent.

    Finally, Givo reserves the right to transfer, sell and/or distribute all information collected through the Service to an affiliate, subsidiary, or third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock. We will use our best efforts to ensure that the new entity follows this Privacy Policy with respect to your Personal Information, as and to the extent required by applicable law.

    How to edit Your personal information

    To update your personal info, click Account > Settings at the top of any page. There you can view, update and correct your account information. You may edit your account information at any time - all you need is your username and password.

    Our databases automatically update any Personal Information you edit in your profile. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of Givo upon submission.

    Notification of changes

    Givo may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). Givo will send notification of any such modification to your Givo account and/or your registered email address.

    How can I reach Givo staff?

    If you have technical problems, questions or other issues related to your use of Givo, please contact us at em.ovig@olleh.

    Givo staff will respond to all requests sent through mail or email from Users and parents interested in knowing more about what personal information is stored on the Givo database, or if they want their personal information nullified, or have additional questions regarding privacy.

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